Privacy Policy

Effective Date: 04/08/2025

At The Core Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, booking platform, and mobile app. By using our website at www.thecorecollective.co and the The Core Collective app, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you visit our website, book classes or appointments, use our mobile app, or interact with us through other means. The types of personal data we collect may include:

  • Personal Information: Name, email address, phone number, billing and payment details.

  • Account Information: Username, password, preferences, and booking history.

  • Usage Data: Information about how you use our website, booking system, and mobile app, including IP addresses, browser types, device information, and interaction patterns (e.g., pages visited, time spent).

  • Location Data: If you enable location services, we may collect geographic location data when using our app or services.

  • Health Information: If relevant to your participation in our classes or services, we may collect limited health-related information such as fitness levels, goals, or injury details (with your consent).

2. How We Collect Information

We collect information through various methods, including:

  • Direct Interactions: When you provide information via forms on our website or mobile app, make a booking, or contact us.

  • Automatic Data Collection: We use cookies and similar technologies to collect information automatically when you visit our website or use our mobile app.

  • Third-Party Services: We work with third-party service providers such as Mariana Tek (for booking and customer management) and Apple (for the app) who may collect data as part of their services.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: To process bookings, provide class schedules, manage memberships, and deliver services.

  • Communication: To send you confirmations, updates, promotional messages, and other communications related to our services.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Improvement of Services: To analyze your use of our services and improve the quality of our offerings and user experience.

  • Marketing: To send you targeted marketing and promotional materials, based on your preferences (you may opt-out at any time).

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with third-party service providers, such as Mariana Tek (for booking and customer management), Apple (for app hosting), payment processors, and other partners that assist in running our business.

  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of The Core Collective, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable precautions to protect your personal data, including encryption, secure servers, and access controls. However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can update or correct any incorrect information we hold.

  • Deletion: You can request the deletion of your personal data, subject to legal requirements.

  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in any email or by contacting us directly.

  • Withdrawal of Consent: If we rely on your consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at [contact@thecorecollective.co].

7. Cookies and Tracking Technologies

Our website and mobile app use cookies and similar tracking technologies to enhance your experience. These technologies collect information about your browsing activities, such as pages visited, interactions with content, and preferences.

You can control cookies through your browser settings or app settings. However, please note that disabling cookies may impact the functionality of some features on our website or app.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we will securely delete or anonymize your data.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under the age of 16, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with the new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [contact@thecorecollective.co]
Phone: [Insert phone number]
Address: 22 NW 23rd Pl #204, Portland, OR 97210